Accessibility / IAAP-certified audit & advisory

Audit accessibility.
Not assumptions.

Independent assessment led by IAAP-certified professionals, testing how your product really works with assistive technology and mapping every finding to the standards and laws your buyers and regulators use.

  • CPACC certifiedCredentialed by IAAP, the global body
  • WCAG 2.2 AAManual and assistive tech testing
  • Mapped to lawADA, Section 508, EAA, EN 301 549
01 / The gap

A perfect score.
A broken checkout.

Automated tools only test what a machine can measure. Whether a screen reader user can actually complete a purchase, a claim or a sign-up takes trained human judgement, and that is where most of the risk sits.

Where accessibility efforts stall
01

Scanner-only compliance

A green dashboard that covers the minority of WCAG a machine can check, and none of the journeys that carry legal risk.

02

Overlays and widgets

Scripts that promise instant compliance but leave the code untouched. In 2025 the FTC fined a leading overlay vendor $1 million over those claims.

03

Audits nobody can act on

Hundreds of findings with no priority, no owner and no fix, filed in a backlog while the product keeps shipping.

Certified, manual review closes all three gaps.

02 / The credential

Expertise that's examined.
Not self-declared.

Anyone can run a scanner. Our audits are led by professionals certified by the International Association of Accessibility Professionals (IAAP), the global body for the field, with a credential few practitioners hold and enterprise buyers increasingly expect.

Professional certification Active

Certified Professional in Accessibility Core Competencies

Issued by
IAAP, International Association of Accessibility Professionals
Assessment
Proctored exam with an experience requirement
Renewal
45 continuing education credits every 3 years
What it certifies
01

Disabilities and assistive technology

How people with visual, hearing, motor, speech and cognitive disabilities actually use digital products, and the screen readers, switches, magnifiers and voice tools they rely on.

02

Accessibility and universal design

The principles that make a product work for the widest range of people from the first wireframe, so accessibility is designed in rather than retrofitted.

03

Standards, laws and management

WCAG, the ADA, Section 508, EN 301 549 and the EAA, and how to embed accessibility into policy, procurement and the way teams deliver.

Accessibility judged by its effect on people, not just by the rulebook.

  • Can't be boughtEarned through a proctored exam and professional experience, not a tool licence.
  • Cross-disabilityVisual, hearing, motor, speech and cognitive needs, not just screen readers.
  • Kept currentRenewed every three years through continuing education as standards evolve.
  • Procurement-readyA recognised credential when buyers evaluate who audited your product.
03 / What we do

Not a checklist.
A programme.

A pass or fail tells you very little. Every engagement connects technical findings to the people affected, your legal exposure and the way your organisation designs and ships products.

01 / Audit

Expert conformance audit

Manual testing of your key journeys against WCAG 2.2 AA, with real screen readers, keyboard, zoom and voice control across desktop and mobile. Automated tools are a first pass, never the verdict.

  • WCAG 2.2 AA
  • Web & mobile apps
  • Assistive tech
02 / Procurement

VPAT and ACR reports

Accessibility Conformance Reports built on our own testing, ready for enterprise and government buyers.

03 / Regulation

Legal and standards mapping

Each finding mapped to the obligations that apply in the markets you sell into.

04 / Remediation

Fixes your developers can ship

Code-level guidance, pairing sessions and pull request reviews until each barrier is gone.

05 / Design

Design system review

Components, tokens and prototypes reviewed before build, so every new screen starts accessible.

06 / Governance

Accessibility programme and maturity

Policy, ownership, training, procurement criteria and KPIs, so accessibility survives the next release, redesign and hire. We assess where you are and build the roadmap to where your market expects you to be.

  • Policy
  • Training
  • Ownership
  • KPIs
  • Vendor criteria
Also in scope
  • PDF and document accessibility
  • iOS and Android apps
  • Accessibility statements
  • Team training
  • Retesting and monitoring
04 / The regulatory picture

One audit.
Every market you sell into.

Accessibility law differs by region but converges on WCAG. We map each finding to the obligations that apply to you, so legal, product and procurement work from the same evidence.

ADA, Title II rule, Section 508

The most litigated accessibility market in the world.

Thousands of digital accessibility lawsuits are filed in the US every year. Courts, the DOJ and federal buyers all treat WCAG as the benchmark.

What we deliver
  • WCAG 2.2 AA audit
  • VPAT 508 edition
  • Evidence for counsel
  • Remediation roadmap

ADA Title III

Litigation

Covers businesses open to the public, including websites and apps. Enforced largely through private lawsuits and demand letters.

ADA Title II rule

Apr 2027 / 2028

State and local government web content and mobile apps must meet WCAG 2.1 AA. The DOJ extended the deadlines in April 2026.

Section 508

Procurement

Applies to federal agencies and the vendors selling to them. Buyers expect an Accessibility Conformance Report during evaluation.

Technical benchmarkWCAG 2.1 / 2.2 AA
EAA, EN 301 549, WAD

The European Accessibility Act is now enforced.

Since 28 June 2025, products and services sold to EU consumers, from ecommerce and banking to ebooks and transport, must be accessible. Regulators are auditing and the first lawsuits have been filed.

What we deliver
  • EN 301 549 audit
  • VPAT EU edition
  • EAA gap analysis
  • Accessibility statement

European Accessibility Act

In force

Covers EU businesses and companies anywhere that sell to EU consumers. Each member state sets its own penalties and enforcement.

EN 301 549 v4.1.1

Updated Sep 2026

The harmonised standard behind the EAA. The new version adopts WCAG 2.2 AA and adds requirements for user preferences.

Web Accessibility Directive

Public sector

Public sector websites and apps must conform and publish an accessibility statement with a feedback route.

Technical benchmarkWCAG 2.2 AA
Equality Act, PSBAR

A legal duty to remove barriers in advance.

The Equality Act applies to service providers of every size. Public bodies must also meet WCAG 2.2 AA and publish an accessibility statement that is actively monitored.

What we deliver
  • WCAG 2.2 AA audit
  • Accessibility statement
  • Burden assessment
  • Retest and monitoring

Equality Act 2010

Anticipatory duty

Service providers must make reasonable adjustments for disabled customers before an individual complains, not after.

PSBAR 2018

Monitored

The Public Sector Bodies Accessibility Regulations, monitored by the Government Digital Service against WCAG 2.2 AA.

Technical benchmarkWCAG 2.2 AA
AODA, Accessible Canada Act

Provincial and federal rules with reporting duties.

Ontario requires WCAG 2.0 AA for larger organisations, and the federal Accessible Canada Act covers regulated sectors such as banking, telecoms and transport.

What we deliver
  • WCAG 2.1 AA audit
  • AODA compliance support
  • Accessibility plan
  • Progress reporting

AODA

Reports every 3 yrs

Ontario organisations with 50 or more employees must meet WCAG 2.0 AA and file regular compliance reports.

Accessible Canada Act

Federal

Federally regulated organisations must publish accessibility plans, feedback processes and progress reports.

Technical benchmarkWCAG 2.0 / 2.1 AA

We're accessibility specialists, not lawyers. Our reports are built to give your legal counsel clear, defensible evidence to work from.

Discuss your obligations
05 / When teams call us

Every audit starts
with a trigger.

Each one needs a different kind of evidence. We scope the engagement around the decision you have to make, not a fixed package.

Enterprise SaaS

A buyer asked for our VPAT.

Government, university and enterprise procurement teams now score accessibility. A self-written VPAT rarely survives their review.

You getAn audit-backed ACR, signed off by a certified professional.
Ecommerce, finance, hospitality

We received a demand letter.

Speed and evidence matter. You need to know what is genuinely broken in the journeys that carry risk, and a credible plan to fix it.

You getA rapid audit of key journeys, prioritised fixes and evidence for counsel.
Selling into Europe

The EAA applies to us now.

If EU consumers can buy from you, the Act likely applies wherever you are based, measured against EN 301 549.

You getAn EN 301 549 gap analysis, accessibility statement and roadmap.
Public sector and higher ed

Our Title II deadline is coming.

Websites, portals, documents and apps all fall in scope, often spread across dozens of departments and vendors.

You getA scoped inventory, sampled audit and phased remediation plan.
Product and design teams

We're rebuilding the product.

The cheapest accessibility fix is the one made in the design file. A redesign is the moment to get it right once.

You getDesign system and prototype reviews before a line of code ships.
Accessibility leads

Our last audit is a 400-row spreadsheet.

Findings with no priority, no owner and no code-level fix stall in the backlog while the product keeps changing.

You getTriage by user impact and risk, plus the governance to keep it fixed.
06 / How we audit

Evidence first.
Then fixes that stick.

We sample the templates and journeys that matter most, test them the way disabled people actually use them, and stay through remediation until the retest is clean.

How we test
Screen readersJAWS, NVDA, VoiceOver and TalkBack on real devices
Keyboard & switchEvery interaction without a mouse or touch
Zoom & reflow200% text, 400% zoom and 320px reflow
Voice controlDragon and Voice Control command paths
Colour & motionContrast, colour reliance and reduced motion
Automated baselineaxe-core and ARC as a first pass, never the verdict
Every finding includes
  • The criterion it failsWCAG success criterion, level and the matching EN 301 549 clause.
  • Who it affects and howThe disability, the assistive technology and the task that breaks.
  • Severity and riskPrioritised by user impact and legal exposure, not just count.
  • Reproducible evidenceSteps, screenshots, page and the exact tools used.
  • A fix, not a ruleCode-level recommendation your developers can apply directly.
07 / What you receive

Reports your board, developers and buyers can use.

One audit, written for three audiences. Leadership gets the risk picture, engineering gets the fixes and procurement gets the evidence.

Audit deliverablesYours to keep
  • Executive summaryRisk, conformance level and priorities on one page
  • Detailed findingsEvidence, impact and fix for every issue
  • VPAT / ACR508, EU, WCAG or International edition
  • Remediation roadmapSequenced by impact, effort and deadline
  • Retest confirmationVerified status of every fixed barrier
  • Accessibility statementDraft ready to publish on your site
08 / Questions

Straight answers.

What product, legal and procurement leaders usually ask before an audit.

What does CPACC certification mean for our audit?

CPACC is awarded by the International Association of Accessibility Professionals (IAAP) after a proctored exam with an experience requirement, and must be renewed through continuing education every three years. It certifies broad knowledge of disabilities, assistive technology, universal design, standards and law, so your audit is judged by how real people are affected, not only by whether a rule technically passes.

Isn't an automated scan or an overlay widget enough?

No. Automated tools can only test what a machine can measure, which is a minority of WCAG success criteria. They cannot tell whether alt text is meaningful, whether focus order makes sense or whether a screen reader user can complete a checkout. Overlay widgets do not fix the underlying code, and in 2025 the US Federal Trade Commission fined a leading overlay vendor $1 million over its compliance claims.

Which standards do you audit against?

WCAG 2.2 Level AA by default, because it is the current W3C standard and is now adopted by EN 301 549 v4.1.1. We also report against WCAG 2.1 AA where a regulation specifies it, such as the ADA Title II rule, and against Section 508 and EN 301 549 for procurement and EAA purposes.

Can you produce a VPAT or Accessibility Conformance Report?

Yes. We complete the current ITI VPAT template in the 508, EU, WCAG or International edition, based on our own testing rather than self-assessment. Each conformance level is backed by evidence your buyers can question and we can defend.

Do you fix the issues or only report them?

Both. Every finding includes a code-level recommendation, and we can pair with your designers and developers through remediation, review pull requests and retest. If you prefer, our Build team can carry out the fixes directly.

How long does an audit take?

A focused audit of your key user journeys typically takes two to four weeks from kickoff to report, depending on the number of templates, platforms and assistive technologies in scope. We agree the sample and timeline before we start.

Will an audit make us legally compliant?

No audit can guarantee you will never face a claim, and we are accessibility specialists, not lawyers. What it gives you is documented conformance, a credible remediation plan and evidence of good faith, which is the strongest position you can take with regulators, buyers and legal counsel.

09 / Start your audit
Taking on new audits

Know where you stand
before someone else tells you.

Tell us the product, the markets you sell into and what prompted the question. We'll come back with a scoped audit plan, the standards that apply and a realistic timeline.

IAAP-certified leadYour audit is led and signed off by a CPACC.
Tested by peopleReal assistive technology, not just a scanner.
Mapped to the lawADA, Section 508, EAA and EN 301 549.